DATA ANALYSIS TECHNOLOGY
Connects the customer with
Automatically creates individual campaigns for customers.
Determine optimum communication method for each customer.
Real Estate Sales data was analyzed to see which property to sell to whom
The right connection makes the full use of the potential of employees and enables more efficient sales
Thanks to the right campaign production, you will provide your customers with the opportunities they need and increase your sales.
You receive loyalty with special service for every customer
Connects the debtor with right employee.
Determine optimum call time for collection.
Determines whether the debtor will pay his debt and how much to pay
data from a collection company was analyzed to see if the debtor will pay his/her debt or not
The right connection makes the full use of the potential of employees and enables more efficient collection
You can make more collection with the same number of employees.
You can know how much you can collect form debtor before calling him/her
TEXT ANALYSIS TECHNOLOGY
Keep track of your service level live.
Automatically track all calls and tell success rate.
Can identify customer requests according to call center calls
Automotive Company’s Call center speech data was analyzed for categorization
You can find out all the services provided by your call center employees either live or at the end of the month
You can increase quality of your services with same employees
Before you can communicate with your customers, you can get an idea of how you should approach